Empathy is undergoing a new evolution. In a global and interconnected culture, we can no longer afford to identify only with people who seem to be a part of our “tribe.” As Dr. Helen Riess has learned, our capacity for empathy is not just an innate trait - it is also a skill that we can learn and expand. With The Empathy Effect, Dr. Riess presents a definitive resource on empathy: the science behind how it works, new research on how empathy develops from birth to adulthood, and tools for building your capacity to create authentic emotional connection with others in any situation. Dr. Riess emerged as a leading researcher on empathy by creating a breakthrough training curriculum now used internationally in health care, law enforcement, business, and education. Drawing from this successful program and the latest science, she presents the E.M.P.A.T.H.Y.® method - a powerful seven-step system for understanding and increasing empathy, starting with Eye Contact and ending with Your