Learn to get it right in your moments that matter-when the situation is complex and relational-and stakes are high.You've likely encountered difficult conversations and events you weren't prepared for, when you felt:Threatened by charged emotions, change, or uncertaintyParalyzed by fear of saying (or doing) the wrong thing (again)Defeated by a relationship that seemed damaged beyond repairConfident of the results you wanted, but unclear how to get themStalled in progress with others due to differing styles and perspectives.In an ever-changing environment, stop defaulting to reactions that hijack success. As diverse ideologies and approaches collide, learn a self-leadership framework to resolve conflict and achieve the right results-in business and life.Getting It Right When It Matters Most introduces research-backed insight and a simple model for your most complex and important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (S.O.A.R.) cycle. Discover:Skills to express your best SelfMindfulness practices to slow reactions, clear unconscious bias, and reset your Outlook Actions in high-stakes conversations to align goals and intentionsReflection techniques to calibrate for future success. Learn the holistic formula for getting it right. Whether your goal is to change the course of a business outcome, solve a complex problem involving others, or navigate a relationship with more clarity and productivity, Getting It Right When It Matters Most makes accessible the fewest, most important skills to SOAR.