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Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach).
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Författare
Leo Appleton
Serie
Chandos information professional series
Förlag
Chandos Publishing, an imprint of Elsevier
Utgivningsår
2017
Sidantal
154
Språk
Engelska
Dewey
025.5/874
ISBN
9780081002278
Inga erbjudanden tillgängliga just nu.
Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach).
Avvakta – priset är högt
Som normalt
Varierar något
Författare
Leo Appleton
Serie
Chandos information professional series
Förlag
Chandos Publishing, an imprint of Elsevier
Utgivningsår
2017
Sidantal
154
Språk
Engelska
Dewey
025.5/874
ISBN
9780081002278
ISBN 9780081002278 jämförs hos alla butiker
Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach).
Avvakta – priset är högt
Som normalt
Varierar något
Författare
Leo Appleton
Serie
Chandos information professional series
Förlag
Chandos Publishing, an imprint of Elsevier
Utgivningsår
2017
Sidantal
154
Språk
Engelska
ISBN
9780081002278
Knowledge and information : the potential and peril of human intelligence
Ingvar Martin, Keen Andrew, Frankopan Peter, Goodhart David, Sigman Mariano, Shachar Nathan, Wooldridge Adrian, Borelius Maria, Benner Erica, Carr Nicholas, Miles Richard, Hemming John, Coker Christopher, Kendall Elisabeth, Martin Iain, Nelson Fraser, Frazier Jessica, Janne Haaland Matláry, Burke Peter, Pagel Mark, Plotkin Mark, Herculano-Houzel Suzana, Goodman Michael, Bennett Gill, Mayall Simon, Lehmann Clarie, O´Neill Brendan, S.J. M. Antoni J. Ucerler
Engelska
fr.
218
kr